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FAQ's

WHAT IS UBID?

What can I do with uBid?
With uBid one can bid bridge hands 24/7 with different partners. uBid is meant for practicing bidding solely. It is a great bidding tool for students, teachers and intermediate and expert players. Play though is not possible.
 
Where can I find uBid?
The uBid app can be downloaded from the Android Play Store or from the Apple App Store. It is designed for smart phones and tablets.
 
Who designed uBid?
The team of NewInBridge. Hands are reviewed by two world champions.
 

GETTING THE APP

How can I obtain uBid?
Step 1: DOWNLOAD uBid from Android Play Store or the Apple App Store.
Step 2: REGISTER or LOGIN to NewInBridge.com
 
Do I need a nickname for registration to NewInBridge?
You can use a nickname at your choice, limited to 10 characters (spaces included). For instance: Zia Mahmoo or Omar Shari
 
Do I have to pay for uBid?
All users start with one month of free playing time. After that, you have the option of buying extra time by means of an in-app purchase.
 

BUYING TIME

Android
I purchased extra playing time, but I got the message "Purchase was successful, but failed to extend expiration date; this will be retried later.", what should I do?
Press Back as many times as needed to completely leave the uBid app, then start it again. This will re-try extending your playing time on the server, and the number of days left in the menu should be increased accordingly.
 
Android
I did that, but my playing time still wasn't extended; what now?
You will have received an e-mail confirmation with your order and transaction ID. Forward this e-mail to us along with your uBid account e-mail address and your nickname and we will manually process your update.
 

BRIDGE MATTERS

How relevant is my bridge level?
uBid is fit for any level: novice, intermediate or expert.
 
What bidding system is needed to make use of uBid?
Any bidding system will do the job. You can decide yourself.
 
Can I bid with multiple partners at the same time?
Yes. In principle you can invite and bid with as many partners as you like.
 
How do I invite somebody to bid with?
In-app you go to GET NEW HAND. There you follow the instructions.
 
What if somebody invites me to bid?
Receiving an invitation by e-mail by a (potential) partner is another way start bidding with uBid. Just follow the instructions in the relevant e-mail.
 
Is your partner a robot?
No. You choose your own partner of flesh and blood.
 
Does uBid have an archive functionality?
uBid automatically saves all hands bid by you and your partners.
 
How can I communicate with my partner?
uBid allows you to chat during and after bidding.
 
Can I share hands bid?
uBid allows to share finished hands via e-mail, WhatsApp, Facebook, Skype, etc.
 
Stars are published when the hand is over. What do they stand for?
*** = World Class  
** = Good Job
* = Fair
- = You can do better
 

KNOWN ISSUES

Hearts and diamonds symbols are not red on my Android device

This is due to Samsung's version of KitKat (Android 4.4); it replaces the card symbols by Emoji icons, without respecting the colour they should have.

Corrected in uBid version 1.2: we use our own supplied Emoji font so card suit symbols have the correct colour on all platforms.

 
message: "Please check your email adress and password and try again"
This message can occasionally appear on iOS.
The solution is to double tap on your home button and to remove uBid from the devices memory (move uBid up). Next open uBid again.
 

FEEDBACK

I would like give comments how uBid works. How do I do that?
Your feedback is very important for us and much appreciated.

Please go to our feedback pages, login with your NewInBridge account and tell us what you think of uBid.